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Feedback for TicTap.com

Hi everyone,

A friend and I have been working on this project for a while now, and we would like to seek public feedback.

TicTap is a product price hunting service.

You can search for prices by SMS using your handphone, or use the web search service.

Our product web search can be found at http://www.tictap.com/search.  Our blog at http://blog.tictap.com explains most of the features we have.

Would appreciate any feedback.
Alex
Saturday, May 14, 2005
 
 
Hi Alex,

in case you haven't noticed, there was a little discussion here: http://discuss.joelonsoftware.com/default.asp?biz.5.118619

I can't give you too much detailed feedback, since I'm mobile-phone-averse and shopping-averse, LOL.

Also since this is a design-of-_software_ forum, people might prefer a more tangible question. What is it you want feedback on? The business model? The _visual_ design? Usability/navigation? Some architectural design decisions we can't know about?

Best,
Phil
mokka'logic Send private email
Saturday, May 14, 2005
 
 
> Step 2: "Send the message to 763-807-3927 via SMS."

My suggestion is...

Step 1: Choose a phone number that's easier for people to remember.  Your phone service provider will let you have a "better" number for a small additional monthly fee.
Don Send private email
Saturday, May 14, 2005
 
 
Reasonably nice little service. Does it search all online stores or just ones that you have reseller accounts with?

Fix that logo though. It is a serious eyesore. (hint: turn off JPEG compression, or better yet, use a GIF or a PNG)
Daniel S
Monday, May 16, 2005
 
 
We did something similar with Amazon and Yahoo as a case study, here in Italy, if you want to check for them:
http://www.info-me-sms.it/yahoo
http://www.info-me-sms.it/amazon
J Send private email
Monday, May 16, 2005
 
 
Phil,

You mentioned just about everything I could ask for ;)

Don,

We're working on it. Believe it or not, we called Sprint and they said they do not have short codes! Can anyone please verify that we were wrong?

Daniel,

Yes, we think the logo's ugly and it will be changed eventually. Damon and I are not designers, and we tried the best we could.

Perhaps someone could advise us what we could do to make it more likeable to shop at tictap.com than amazon.com? Can we do anything to help you make your decision faster? What about tictap makes you want to stop using it? What other features or services would enhance your shoppng experience?

For the above questions, I'm asking about the web search TicTapWeb (http://www.tictap.com/search)

Thanks everyone.
Alex
Monday, May 16, 2005
 
 
Can you put items side by side. I find the horizontal listing slow to parse.

Beating amazon will be difficult I think. Perhaps some niche where you could be better at?
son of parnas
Monday, May 16, 2005
 
 
Son of parnas,

if we place the items side by side, what type of information do you want to see?
Alex
Wednesday, May 18, 2005
 
 
I want to see whatever will make a difference in making me buy something for that type of product. What that is I never really know.

Certainly price and a rating of some sort. The rest is probably item specific.
son of parnas
Wednesday, May 18, 2005
 
 
Looks like you spelled Artists wrong (Artistes?)

Other than that, works pretty well, just needs a better UI, better SMS #, etc.

Actually, who really wants to shop for a product by cell phone? It's not like I'm driving up next to amazon.com and want to see what they have for sale.

Google and others support SMS searching, I've never found it useful.
Mike Send private email
Wednesday, May 18, 2005
 
 
Son of parnas,

sorry mate, your reply is too vague to be acted on. Would be good if you could be specific. If you think about it, it's really difficult to place items side by side with a whole lot of information.

Mike,

the SMS feature is meant to be used when you are at the shopping mall, and you want to see if Amazon sells the same product cheaper. One thing about our SMS service is that it actauly logs down your requests, and you can view the search results online using the accesss code we automatically send to you via SMS. Nobody should shop by SMS when they have a PC available, that's cruel!

Another SMS feature allows you to send price information to a phone. This is useful if a friend who's at the mall wants have the price info to a product (and doesn't know how to tictap).

We're thinking of having the ability to send a product image via MMS. We think this will speed up product identification at the mall. But we have not found a cost-effective way to do so. Any tips? I will post this question in a separate thread.

Mike, what do we need to do with the UI? When you answer, please also explain how the current state of UI inhbits your searching experience.

thanks!
Alex
Thursday, May 19, 2005
 
 
Mike,

I initially spelt artistes as artists. Then I saw this.

From answers.com:

Artiste:
1) A skilled public performer or entertainer, especially a singer or dancer.
2) A person with artistic pretensions.

Artist:
1) One, such as a painter, sculptor, or writer, who is able by virtue of imagination and talent or skill to create works of aesthetic value, especially in the fine arts.
2)A person whose work shows exceptional creative ability or skill: You are an artist in the kitchen.
3)One, such as an actor or singer, who works in the performing arts.

I'm not sure which is the correct spelling. Care to comment?
Alex
Thursday, May 19, 2005
 
 

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