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Doug Nebeker ("Doug")
A customer has decided that bad-mouthing us on Facebook and blog is the best way to seek assistance. He continues to threaten us on his Facebook page and his followers have also joined in to support him.
We have tried our best to assist but he ignored us and prefers to go all out with threat and bad-mouth.
How do you suggest we do with this customer?
Refund, let him clearly know he's refunded (in public) and ignore further messages.
Friday, February 19, 2016
You can't reason with unreasonable people. Tell him he can have a refund if he is not happy with your product.
Monday, February 22, 2016
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