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Doug Nebeker ("Doug")
How to deal with Google search results for "myproduct bug" that results in links containing my product name along with a phrase like "has known bugs?"
when I click these links there is nothing on the page with my product name. The link message on the results page appears to be a concatenation from disparate sources. They seem to be totally bogus, but could scare potential customers away.
I am thinking I should add a few pages to my website that have my product name and the word "bug" and hope that eventually they rank high in the search results.
Sounds like a best approach.
After all, who's the best authority on your product bugs but you?
You may actually benefit by listing all bugs that has been fixed in every release, and thus both come across as honest and reliable vendor AND rank well.
Monday, June 03, 2013
Many download sites optimize on phrases such as "myproduct bug", "myproduct crack", "myproduct keygen" etc in a desparate attempt to get some free traffic off the back of your hard work. Is someone searching for "myproduct bug" likely to buy your product? I wouldn't worry about it.
Tuesday, June 04, 2013
+1 having a change log.
At first, I didn't really want to admit that there were bugs in my product. I realised that if someone had tried the demo and found a problem they wouldn't try it again unless they thought it had been fixed.
My change log has a lot of "Fixed an issue regarding..." so maybe I am still being kind to myself :) I think people like it when you can say that you fixed issues that no one has discovered yet; it shows active development.
A change log is also useful for getting people to upgrade. For me this is a good example:
I've often ended up checking that page.
Of course being a developer I know bugs *always* happen & I can understand jargon condensed into bullet points. Your mileage may vary especially with b2c.
Wednesday, June 05, 2013
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