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Doug Nebeker ("Doug")
I have a partnership with another software company where they send me referrals. My product is an add-on for their product. As I understand they are planning a few big projects one of which is to provide their customers the same functionality of my software.
Since they are a software shop, they have the choice to do the work themselves, but having a product which already exists, and already support some of their customers is really attractive.
This is where things become a little tricky, because this company would transition from being a partner to being a customer, and they have concerns about working with a single person company in such a capacity.
Their concerns seem to be mostly around support, and availability of the service.
So I am looking for some ways to help mitigate these risks and allow this company to be more confortable continuing with my service.
Monday, April 22, 2013
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