* The Business of Software

A former community discussing the business of software, from the smallest shareware operation to Microsoft. A part of Joel on Software.

We're closed, folks!

Links:

» Business of Software FAQ
» The Business of Software Conference (held every fall, usually in Boston)
» Forum guidelines (Please read before posting!)

Moderators:

Andy Brice
Successful Software

Doug Nebeker ("Doug")

Jonathan Matthews
Creator of DeepTrawl, CloudTrawl, and LeapDoc

Nicholas Hebb
BreezeTree Software

Bob Walsh
host, Startup Success Podcast author of The Web Startup Success Guide and Micro-ISV: From Vision To Reality

Patrick McKenzie
Bingo Card Creator

What webhost did you use when you started out?

Hi,

As an aspiring uISV, I am looking for a webhost. I don't know the requirements yet really because, well, a lot of it depends on traffic, downloads, etc. I do know that a Linux or Windows provider will do.

What webhost did you use when you just started? And, if you are an "old timer uISV", did you change as you became more successful? If so, to what?

Thanks.
Webhost Searcher
Tuesday, April 15, 2008
 
 
....and I guess I should have asked too whether you started our shared or dedicated?
Webhost Searcher
Tuesday, April 15, 2008
 
 
I think you're asking the wrong question. Many of us starting out probably chose the wrong web host - I know I sure as hell did. Stay away from 1&1, especially if you're a UK based business.

A better question might be what web host would you recommend when starting out.
B.K.
Tuesday, April 15, 2008
 
 
Ahhh -- that's a very fair point BK. And, yes, I would like to rephrase my question to that. Actually, I will ask both questions:

What did you use when you started out? And if it was horrible, what did you change to?
Webhost Searcher
Tuesday, April 15, 2008
 
 
I started with bluehost.com and still with them.. after 2 years.

Lots of space & tons of bandwith.. (shared hosting)


No ASP.Net tough.  my only complaint.. maybe sometime soon.. but its only 8$ per month..

100$ per year.
anon
Tuesday, April 15, 2008
 
 
I used GoDaddy's cheap Linux hosting plans for about 1.5 years, and only switched after I decided to redo my site to use Rails (which does not play well with shared hosting at all).  It used to cost me under $7 a month for hosting, now it is $20 (through Slicehost -- highly recommended).

With the exception of a 2 week period a year ago where my executable kept getting persistently corrupted on disk, GoDaddy hosting was perfectly adequate.
Patrick McKenzie (Bingo Card Creator) Send private email
Tuesday, April 15, 2008
 
 
I had been using dedicated servers prior to my uISV, and then started using shared hosting at a couple places.

I found it was unreliable and I was spending far too much time writing extremely detailed support tickets that went over exactly what the problem was and how to solve it, only to have incompetent support staff not read it and ask me idiotic questions that either I'd already answered or that were not relevant. The pain was too much. I very quickly went back and got my own dedicated server.

Since then, I have had exactly zero problems. None. I have no downtime, and if something needs to get done, I do it and it gets done right.

It's more expensive by far, but less headaches too. You'll save money on aspirin.

It is possible to get servers for as little as $30 a month. You can find some for about $70 at The Planet (good company).

I look at it this way: 3 sales a month covers my server costs and gives me infinite flexibility.

To start out though, you'll likely want to go with a shared host. You're not locked into anything then and can easily change later with virtually no risk.
Ryan Smyth Send private email
Tuesday, April 15, 2008
 
 
HostMySite (was SmarterLinux) -- rock solid host, though they lack of features and flexibility because of that.

DreamHost -- features!!!

Use both of them. HMS for mail and DH for the rest of stuff.
Alex
Tuesday, April 15, 2008
 
 
> I started with bluehost.com and still with them.. after 2 years. Lots of space & tons of bandwith.. (shared hosting)

Downside: No CPU cycles.

They overload their servers and I can't even run a simple Wordpress blog without getting CPU quota exceeded errors. While this is often the case with discount hosts, BH makes it worse by touting that you can run an unlimited number of domains from one $7 account.
uNoob
Tuesday, April 15, 2008
 
 
Thank you for the feedback.

Ryan, do you use The Planet now?
Webhost Searcher
Tuesday, April 15, 2008
 
 
I *LOVE* futurequest.net - incredible uptime and even better support - but it's linux only.
Mark Smith Send private email
Tuesday, April 15, 2008
 
 
Yes. I have a dedicated server there and have had zero problems. It's certainly more expensive, but then again, I don't get any BS like other people do with hosts that lie about bandwidth and the like.

I've had hosts shut me down WITHOUT WARNING for exceeding their "unlimited" bandwidth.

I figure it really boils down to this: 99% of everyone in a shared hosting environment will have some site that gets little or zero traffic and does nothing much other than site there unused, so the "unlimited" promises are delivered on for those people. However, the moment you step into the 1% of people that actually get traffic beyond a trickle, you're ousted.

With a dedicated server, they'll just charge you for overage if you go over your limit.

That can be a problem though... I did some promotional work for a company a number of years ago and their overage charges jumped to over $3,000 the first month.

The solution to the problem is to monitor your usage and purchase more bandwidth before you go over. Most people won't have serious problems like that though.
Ryan Smyth Send private email
Tuesday, April 15, 2008
 
 
i started webhost4life and then switched to www.fullcontrol.net to a virtual dedicated server, i love being able to manage mysite and server through windows remotedesktop, works great
ray Send private email
Tuesday, April 15, 2008
 
 
pair.com for going on a decade now.
Allen David
Tuesday, April 15, 2008
 
 
Pick a company that has been around for a while and has a very good reputation. webhostingtalk.com is a good resource to research hosting companies.

Keep in mind that many/most hosting companies just resell larger companies servers and don't own anything themselves. Good tech support is crucial.

If you can afford a VPS I would start there. It is way better than Shared hosting and you'll learn more that will help with Dedicated, should you move there one day.
Neville Franks Send private email
Wednesday, April 16, 2008
 
 
I started with Windows hosting on WebHost4Life (so-so) then went on to CrystalTech (excellent).

I'm switching to Pair (FreeBSD) because the solution to so many microISV needs starts with "Add this to your .htaccess file..."
Nick Hebb Send private email
Wednesday, April 16, 2008
 
 
I use shared hosting on hostgator.com (previously was on godaddy.com). it is 10$/month, but very relialable. Support is very helpful, there is a liveperson chat that is available 24x7.
BillyM
Wednesday, April 16, 2008
 
 
> I started with Windows hosting on WebHost4Life (so-so)

You are far too kind for them! (I'm not joking -- "so-so" is being generous.)

I have used them before and...

They have shut me down without warning. (I did not violate any terms and was a good tenant.) 

They have LIED about their product and not delivered what I explicitly paid for:

I had one virtual server there (if I remember properly, it was about $150 per month) with a dedicated IP address. Later I found that they had 88 other sites using *MY* IP address including PORN! I was furious!

The list goes on, but that's more than enough.

I would never recommend WH4L and would strongly recommend against them.
Ryan Smyth Send private email
Wednesday, April 16, 2008
 
 
Never go to ipowerweb. They suck!!!
Robert Lee Send private email
Wednesday, April 16, 2008
 
 
First, a shameless plug and full disclosure:
http://www.lazarusid.com/drupalhosting.html

I offer drupal hosting services.  It's not a mainstay of my business, but it's something I do to cover my own hosting costs.  If you're in the Michigan/Illinois/Ohio area I'm actually giving a talk on this Friday evening: http://www.penguicon.org.  Also, I'm providing beer afterward.

I've worked with several of the big national hosting companies.  They have all had problems at one time or another.  I finally wound up working with a local hosting provider who I knew from personal experience had his stuff together, with a solid staff who understood how servers worked and how they should be administered.

After a year of hosting a site with him for a client, I purchased a reseller account and I now host my stuff with him as well.
Clay Dowling Send private email
Wednesday, April 16, 2008
 
 
>> I started with Windows hosting on WebHost4Life (so-so)

> You are far too kind for them! (I'm not joking -- "so-so" is being generous.)

You're right. Their support really was awful.
Nick Hebb Send private email
Wednesday, April 16, 2008
 
 
Pair.com. Never has a single problem for three years.
Lewis Tian
Thursday, April 17, 2008
 
 

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
 
Powered by FogBugz